delivery terms

spare Parts

As part of our guarantee obligation, we deliver all components of our product free of charge if there are any defects. This guarantee obligation is valid for two years after the purchase is completed, provided the service corresponds to our terms and conditions. If you have any questions, please contact us and we will take care of your concerns regarding our product.


We also offer full refunds of the purchase price if you send the product back to us within two weeks of purchase without having to provide any reason. if the return corresponds to our terms and conditions. Should you have any questions, please

Just write to us at: and give the invoice number to which you can find on the invoice and send the package back to the address below. As soon as we have received your shipments, we will transfer the full purchase price back to you according to the invoice.

GrandesYs return
Gewerbestraße 549
A-2534 Alland

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